Question 1

How do I book an appointment?

Answer

For Hollywood location: Give us a call at (323) 380 6252 and we would be happy to assist you in setting up an appointemnt. For Redondo Beach Location: Give us a call at (310) 375 0016 OR make an appointment ONLINE HERE

Question 2

Do you offer Gift Certificates?

Answer

Yes! We offer custom online gift cards (see link below) and beautiful handwritten gift certificates that come with a gift bag if you come by the store to purchase. Purchase Online Gift Cards HERE

Question 3

Do you do Spa Parties and/or Private Events?

Answer

Yes! In fact Spa Parties (batchelorette parties, bridals showers, birthday celebrations etc.) are one of our most popular packages! Give us a call at (323) 380 6252 for more information on prices and details on the package.

Question 4

Is there an age limit for the spa?

Answer

We don't have a strickt age limit but any person under 18 years old is requred have a signed liability waiver by a parent/guardian. In general we don't reccommend treatments for children under the age of 12 years old - althought that is up to the parent to decide.

Question 5

Do you serve wine with the Lotus Couples Retreat?

Answer

No we do not serve alcohol at the spa. You are welcome to bring your own bottle of champagne or wine to enjoy after treatments if you have added the Lotus Lounge to your experience.

Question 6

What should I wear and/or bring with me to the spa?

Answer

No need to bring anything and you can wear whatever you feel like! You will get undressed in your treatment room where we have baskets for your belongings and you'll get dressed in there again when you are done. During your treatment we usually reccommend taking everything off except underwear, but that is entirely up you you! Whatever you feel comfortable with! All product used during your treatment is wiped off at the end of the treatment with a heated towel. You are welcome to request the use of our rainshower for additional $5 and you'll get a robe and a towel to use during your visit.

Question 7

What does the Lotus Couples Retreat include? *only available at Hollywood location

Answer

The Lotus Couples Retreat includes a massage per person* in one of our beautiful couples room. You can choose any massage and any length of massage (prices vary). When you are done with your treatments we will escort you into our relaxation room, The Lotus Lounge, where you can sit in our large comfy chairs, enjoy the fireplace and we will serve you with a beverage of your choice along with some artisan cheese and organic fresh fruit. * You are welcome to make one of the treatments a facial that is done in a separate room or add facials to the package. Since we can only do one facial at a time we reccommend taking turns - while one does a facial the other does a massage.

Question 8

Do you accept payments over the phone?

Answer

We do not accept payments over the phone. For your protection and for our business we do not process payments over the phone any more to avoid fraudulent transactions. We offer a variety of options of Online Gift Cards and we would be more than happy to help you with your purchase in person if you come visit us a the spa.

Question 9

Why is there an additional charge for a Deep Tissue Massage?

Answer

There is a $10 additional charge to upgrade a massage to a deep tissue.

Question 10

Do you have parking?

Answer

Yes! We have LIMITED FREE PARKING located behind the spa through the alley off DeLongpre (our cross street with Highland Ave). If all the spots designated for the spa are full when you arrive (our spots all have a sign indicting if its ours or not) there should be plenty of street parking in the nearby streets. Just make sure you read the parking signs :)

FAQ